Articles and tips.

 

Best Antivirus Software

Still not running antivirus protection? You should be. We'll help you choose a free or premium solution

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There are a huge number of small businesses setting up these days and as the market becomes more fragmented and focused on niche services, this trend looks set to continue.

As soon as firm starts to have more than one computer, it is worthwhile to start thinking about a network or business server to start building a connection between these machines.

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ALERT XP USERS RISK ZERO DAY FOREVER. MICROSOFT EXPLAINS WHY.....

Support ends soon for Microsoft Windows XP users are you one? If so find out what you can do to prepare yourself for ZERO DAY wich effects all XP users period.

 

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Computer Rescue's origin story from founder Rodney Smith

Hear from Computer Rescue's founder Rodney Smith, and how the IT industry in Dallas / Ft. Worth has changed since 1995.

For those looking to find a reliable and professional computer repair and business support company, look no further than Computer Rescue.

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Don't see the answer to your question? Contact us.

There are numerous ways you can contact us, but the best way is to give us a call. No hold music or robots; you'll be directly connected to us!

Call us- (972) 335-1505
Click here to find us on Facebook
Click here to find us on Twitter

What do I do if my computer has a virus?

Don't do anything! Virus programmers have become very savvy with their coding and are making it to where the more you click, the worse things get. The more popular viruses today, which are subtitled 'ransomware' for the way they force you to pay the virus makers to take off their own virus, should be removed by trained technicians. In many cases, if you don't properly remove the virus, your entire system could be compromised causing catastrophic loss of data.

Where do I go to drop off my computer?

We come to you! Computer Rescue specializes in on site repairs so you don't have to worry about unplugging everything and lugging it across town. We bring all of the tools needed with us and if we have to get parts, we can usually get them same day. Getting your computer repaired has never been so easy. We also offer a drop off location for those who don't mind bringing it in.

Drop off center and mailing:
Computer Rescue (Inside Mr. Parcel)
18484 Preston Rd. Ste. 102
Dallas, TX 75252

What are your prices / rates?

We keep things simple and competitively priced.

  • Flat rate of $89 per hour
  • One hour minimum.
  • Special pricing can be customized for our business clients who desire regular service.
What are your hours of operation?

Computer Rescue is available whenever you need us.* Our normal hours of operation are Monday through Friday from 8am to 5pm, but we can come at any time if you make an appointment.
*Additional fees may be included depending on the hours you request.

How do I make an appointment? How do appointments get set up?

The best way to make an appointment with us is to call. We request that you call 24 hours in advance. Same day response calls are available depending on our service request volume.

How far will you travel?

Computer Rescue will travel to any location within the Dallas / Ft. Worth metroplex. Mileage will be charged at $0.55/mile for any location more than 25 miles from our Preston Rd. address. We also offer remote services for those needing network or software support.

Do you provide a warranty on your parts or labor?

Absolutely.
30 days for labor performed- This usually involves work done on software, your network or server.
90 days for parts- This involves any new device or part that you have us install.
Some manufacturers provide longer warranties for their parts.

If my motherboard needs to be replaced, does that mean I lose my data or files?

In general, no. The motherboard is the "central nervous system" for your computer and does not store any data. Your hard drive is the "brain" that houses all of your files. In the event of a power surge, such as during a storm or power problem in your building, the computer could be compromised and the power supply along with motherboard get "fried". Other components such as the hard drive or CPU could also be damaged. Be sure to schedule an appointment with us immediately following a power problem in your building. We have data recovery specialists who can get recover your data before it's too late.